New
December 16, 2019
Conversation history for each email ticket
Do you need a detailed overview of how your team is interacting with specific email tickets?
Now, you can easily access 2 weeks of Conversation History from the ticketing-widget in your Gmelius sidebar.
Track the Assignment History, and stay informed on when a ticket is:
✔️Closed
✔️Re-opened
✔️Marked as pending
Thanks for your feedback