What's new at Gmelius

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product update
November 18, 2019

Weekly news: Manage your shared inboxes - Easier than ever before

Does your team manage multiple shared inboxes? Gmelius structures them to give you a clear overview for easier management.

๐Ÿ‘€ Take a look at your Gmail left pane. Each shared inbox now has its own respective โ€œUnassigned, Assigned, Mine, Pending, and Closedโ€ sub-folders.

Monitor shared conversations on 3 different levels:

๐Ÿ‘ Get a clear vision of what's going on in each shared inbox. Know exactly how many pending and assigned emails your team is dealing with, in each shared inbox. And how many tickets they've already closed.

โœŒ๏ธGet a grasp on all ticketing emails, including shared inboxes and labels.

๐ŸคŸQuickly access all emails delegated directly to you.

This makes managing group emails like your support@ and sales@ addresses even easier.

What do you think? We'll be happy to hear your thoughts. Comments will be answered directly by email.

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